Comfortmaker is a brand created by International Comfort Product International or ICP. It is owned and managed by United Technologies or UTC. ICP produces oil and gas furnaces for decades now.
The company had been in business since 1900. This said, Comfortmaker had already made its mark on the market. This is especially when it is still evolving and competing with its contemporaries.
What are the reactions of consumers to Comfortmarket furnaces? These reactions could vary. Some consumers may be satisfied. Some may not.
Since there is a probability that some customers are not satisfied, what could be the Comfortmaker furnace problems? What does the consumer say?
One consumer seeks advice on heating equipment regarding his Carrier furnace problems. His unit broke down in under 4 years. One problem that he feels is a shortcoming on the part of the manufacturer.
Customer experienced intermittent service. Upon checking with a technician, he learned that the smart valve has to be replaced. Seemed that customer is still having the same issue with the unit.
Another consumer name Bob vents out his grievance. He said in consumers’ reviews that the technician had visited his furnace at least 40 times since it was purchased. All the parts are already replaced except the covers and fan.
However, it seemed that the unit is not working for him despite repair efforts. He asked help from Comfortmaker but of no avail. Bob feels that the company is waiting for the expiration date of the warranty period so they will not answer for the unit anymore.
Hensen also confided that he had been continuously replacing the parts on his furnace. He already replaced it twice in two years in a row. It seems that he has to replace it again this year.
Most of the concerns raised are geared toward faulty operation within the warranty period. Hence, overall impact on the Comfortmaker furnace problems is the durability of the product.
Out of ten comments from consumers, four said the product is very unsatisfactory. Two attested it is very satisfactory. Two went on neutral. Dissatisfaction rate is actually less than 50%.
However, it could still create an impact on the products of ICP. This said, it is advised that consumers should make sure that they are well informed about the brand and the product before paying for it. After all, it is only fair that you get the value for your hard earned money.
Originally posted 2010-07-02 23:07:58.