Heating, Ventilation and Air Conditioning (HVAC) installers and contractors deal with Goodman furnace complaints as they are on the job. Often time, these complaints are fielded by them from questions their clients have about the furnaces.
Although some of the contractors readily agree that Goodman furnaces have been a reliable source of heat for many clients, there are some still some contractors and clients that have furnace complaints.
One client decided to investigate the knowledge of a contractor about how to calculate the proper load for his house to adjust the Gas Metering Valve (GMV) unit of his Goodman furnace correctly.
The client took a poll from four contractors about his Goodman furnace complaints. Three contractors said no, to his inquiring about the need for a true dual stage thermostat for optimal efficiency. One contractor conceded that yes, there was a need for one.
This led the client into contacting a Goodman engineering spokesperson, and the spokesman confirmed the need for a dual stage thermostat for regulation on time delay for the room temperature to rise.
Although the complaint was leveled at the complexity of figuring the GMV according to the measured heat load in a house for proper set deep switches, he was more perplexed at the mixed answers from the HVAC contractors about the issue. As he pointed out, the suggested temp rise measurements were not even addressed by the contractors, and it was clearly regarded in the manual.
In conclusion, the client was more irate with the contractors and came away feeling that a homeowner had to be knowledgeable about HAVC and plumbing, gas and electricity to make sure the contracting jobs were done the right way.
Some furnace complaints are centered more on the fact that they are harder to service by the HVAC contractors because of their design. HVAC contractors who routinely install and repair units, hear that furnace complaints usually center around the manufacturer, and their less than perfect pre-screening process for their contractors, who are also used as dealers.
This revelation seems to echo the exact sentiments of the client that had a simple question for contractors, yet had to seek a Goodman furnace engineer for the answer.
Some initially contented buyers of Goodman furnaces direct their furnace complaints on a small defect that assumingly prohibits the furnace burners from igniting. Surprisingly, a HVAC contractor stepped in to show the owner of the furnace how a coat hanger could unclog the valve where the vacuum is created to activate the ignition of the burners.
This owner’s Goodman furnace complaints centers on the fact that once a month in the winter he has to do his own maintenance on the furnace.
According to the Goodman spokesperson, they would not advise any furnace owners to take apart a gas furnace to do maintenance. The components used in the furnaces are said to be the same components that are comparable to the ones that are used by other manufactures. For owners who have Goodman furnace complaints on parts, these owners should understand that Goodman has a 10 years warranty on their parts.
Originally posted 2010-12-28 11:23:51.