Goodman Furnace Complaints

Heating, Ventilation and Air Conditioning (HVAC) installers and contractors deal with Goodman furnace complaints as they are on the job. Often time, these complaints are fielded by them from questions their clients have about the furnaces.

Although some of the contractors readily agree that Goodman furnaces have been a reliable source of heat for many clients, there are some still some contractors and clients that have furnace complaints.

One client decided to investigate the knowledge of a contractor about how to calculate the proper load for his house to adjust the Gas Metering Valve (GMV) unit of his Goodman furnace correctly.

The client took a poll from four contractors about his Goodman furnace complaints. Three contractors said no, to his inquiring about the need for a true dual stage thermostat for optimal efficiency. One contractor conceded that yes, there was a need for one.

This led the client into contacting a Goodman engineering spokesperson, and the spokesman confirmed the need for a dual stage thermostat for regulation on time delay for the room temperature to rise.

Although the complaint was leveled at the complexity of figuring the GMV according to the measured heat load in a house for proper set deep switches, he was more perplexed at the mixed answers from the HVAC contractors about the issue. As he pointed out, the suggested temp rise measurements were not even addressed by the contractors, and it was clearly regarded in the manual.

In conclusion, the client was more irate with the contractors and came away feeling that a homeowner had to be knowledgeable about HAVC and plumbing, gas and electricity to make sure the contracting jobs were done the right way.

Some furnace complaints are centered more on the fact that they are harder to service by the HVAC contractors because of their design. HVAC contractors who routinely install and repair units, hear that furnace complaints usually center around the manufacturer, and their less than perfect pre-screening process for their contractors, who are also used as dealers.

This revelation seems to echo the exact sentiments of the client that had a simple question for contractors, yet had to seek a Goodman furnace engineer for the answer.

Some initially contented buyers of Goodman furnaces direct their furnace complaints on a small defect that assumingly prohibits the furnace burners from igniting. Surprisingly, a HVAC contractor stepped in to show the owner of the furnace how a coat hanger could unclog the valve where the vacuum is created to activate the ignition of the burners.

This owner’s Goodman furnace complaints centers on the fact that once a month in the winter he has to do his own maintenance on the furnace.

According to the Goodman spokesperson, they would not advise any furnace owners to take apart a gas furnace to do maintenance. The components used in the furnaces are said to be the same components that are comparable to the ones that are used by other manufactures. For owners who have Goodman furnace complaints on parts, these owners should understand that Goodman has a 10 years warranty on their parts.

Originally posted 2010-12-28 11:23:51.

Goodman Furnaces Reliability Review

A Goodman reliability check with HVAC technicians and owners of the furnace brings the Goodman reliability a decent rating on quality and dependability. Goodman manufacturers recently acquired Amana’s HVAC division and are merging technologies with their designs.

As HVAC contractors and installers concede, every year it seems that advances are made in changing a furnace model to better serve their consumers.

A quick check with the Better Business Bureau (BBB) on several Goodman businesses have their rating leveled at an A+ rating. The ratings from the BBB are based on sixteen factors they use to rate businesses. These factors include how long the business has been opened, complaint volume and timely resolutions to any issues.

Goodman dealers and HVAC contractors install residential furnaces, as well as commercial furnaces. These Goodman furnaces are installed with standard warranties, specialized component warranties and extended plan services.

According to Goodman they stand behind their products with a 10 year unit replacement warranty, a lifetime heat exchanger limited warranty, and a lifetime compressor limited warranty. These warranties are meant to assure the customer that prompt satisfaction with any repairs on their Goodman furnace will be quickly and professionally performed.

As with any furnace, Goodman brand gas furnaces are designed to promote energy-efficiency, while providing true money-saving comfort year around. While there are recorded complaints with Goodman furnaces, as with other brands, on reliability, many of these complaints centered on poor installations.

The Goodman reliability consensus comes from HVAC installers that carry the brand name furnace and install them properly, as well as the clients who experience the reliability of a properly installed Goodman furnace.

A poll of HVAC dealers and installers who have been installing Goodman furnaces for decades, insist that all brand furnaces go through periodic complaints. These complaints stem from the fact that furnace manufactures only design the heat exchanger, housings and the cabinets.

The complaints can be directed at furnaces of every brand and caliber, and from the parts these manufacturers end up buying to place into the brand of gas furnaces.

The parts that the manufacturer ends up buying are universal parts that every manufacturer of gas furnaces purchases for their units. Parts that are bought and installed in the units are ignition controls, gas valves, hot surface igniters, pressure controls, circuit boards, motors, burners, limit switches, draft inducers and controls. The companies that build these parts are well known companies like GE, and Honeywell, among others.

As for the Goodman reliability, all brands, according to HVAC installers and dealers have issues with repairing and reliability on occasions. These installers and technicians stress that the importance of Goodman reliability is in their warranties, and their merging technology with Amana.

Goodman has been in business for a long time, and their continuation in the furnace business speaks well of the company’s technology and tenacity for staying in the top brand category.

Most HVAC dealers and installers base their reputation and business on at least three brands of gas furnaces. When it comes to gas furnace brands, a Goodman furnace is usually included in those three brands the dealer and HVAC contractors choose to install in commercial and residential sites.

Originally posted 2011-01-18 15:49:47.

Goodman Furnace Replacement Parts

The 10 year warranty for Goodman furnace replacement parts makes the investment in the Goodman furnace a true value to the homeowner. As long as the proper installation and proper paperwork and invoices are saved, each replacement part is kept under warranty.

A HVAC installer will professional install the Goodman furnace and complete all labor for ductwork and insulation required for the unit to properly work.

Goodman furnace replacement parts are similar in nature as the OEM replacement parts for any furnace on the market. Many times the manufacturers of these furnaces use the same parts when designing their units.

These are factory and dealership approved replacement parts that are used to replace parts like faulty ignition pieces, inducer motor parts, limit switches and flame sensors.

For a replacement part installation on an ignition problem, the power supply to the unit should be cut completely off. The pressure switch is attached to tubing that is used as a draft inducer hole for the unit. If this inducer line is clogged, it needs to be repaired by drilling a small dill bit into the opening of the hole carefully, to open it up again.

A stopped up drain line will also cause the pressure switch to not close properly, thus creating ignition problems and problems with the inducer motor. If for any reason the pressure switch does not close, the ignition process will not happen in the furnace. Replacement ignition block style can either be ceramic or terminal depending on the model of the Goodman furnace.

For a Goodman Janitrol Mini Hot Surface Ignitor Conversion Kit, the standard carbide is available, which are ignitors B1401015S and B10401018S. This particular kit comes with instruction for the installation of the ignitor, screw and adapter harness and flat mounting plate. The warning supplied with the instructions should be read very carefully as to avoid any potential injuries.

An ignition replacement kit for the Goodman Amana furnace, hot surface ignitor parts for the GMS and GKS furnaces are conversion kits. This kit is the Mini conversion kit replaces the original Model 601 part #230K00001201567-03. The replacement part replaces the hot surface ignitor part and is listed as #20165703S and 20165703, and also includes instructions for replacement.

When using Goodman furnace replacement parts, there are several things the manufactures warn against doing during an installation. It is not recommended that the installer touches the gray glass part that is located on the ignitor, or it can shorten the life of the ignitor. The installer should take care as to not drop the ignitor, and only handle the white porcelain end of the ignitor.

Goodman furnace replacement parts for a circuit board replacement repair job have changed for the Janitrol HIS module boards that were parts B18099-06, -08, and -10. This kit comes with completed instructions with a wiring harness. The replacement part is B1809913S and can vary in the coloring of the boards. These repairs should only be attempted when the power supply to the unit is shut down.

Originally posted 2011-01-12 07:41:37.

Goodman Furnace Troubleshooting

Nothing takes the joy out of owning a furnace faster than having to call a technician in to fix the problems with the unit. It is always recommended that a certified HVAC technician be called for any Goodman furnace troubleshooting.

This is to ensure the safety of the homeowner and their home, as well as ensuring that the warranty of the Goodman furnace is not voided from unauthorized repair jobs to the unit.

The most common issue with the furnace seems to be with the ignition of gas. This problem could be due to cracks in the flue box, furnace circuit control board, roll-out switches or a faulty or dirty thermal flame sensor.

A simple Goodman furnace troubleshooting check-point should be in these areas, only after the furnace has been shut down. Use a pair of gloves to check the ignition parts and see if the flame sensor is covered with debris. If so, lightly sand down the flame sensor.

A continued problem with the ignitor parts may come from the installation of the wrong part, which can affect the voltage levels for the unit. Power surges due to electrical problems can result in a furnace owner having to do some troubleshooting. The best way of solving this problem is to allow a qualified electrician to check the house voltage line and a HVAC technician to check the gas pressure to rule out potential overheating of the unit.

Other furnace troubleshooting tips for ignition problems would be to clean out the squirrel cage, the filters and the evaporator coils. Furnace owners should also check to make sure that the thermostat is directly set to heat and the condensation reservoir, which is the pump, is running and the reservoir is not full. If this is the case, the reservoir pump will have to be replaced.

Another check-point to look into with a Goodman furnace is the condition of the filters. Cleaning the filters or replacing them is recommended to keep the furnace working properly.

The model number of the filter is located on the edge of the filter for a quick reference for the replacement of the filter. The installation of the filter will be indicated by an arrow that points towards the direction as to how the filter is to be replaced.

Other furnace troubleshooting tips for the ignition problems is to make sure the condensation drain trap is cleaned and that the burners go through the required cycling time. A recommended furnace troubleshooting tip is to listen for the sound of the sound of an inducer that has shorted out. This could be noted by the hissing sound a furnace will make during the cycling time.

Even for the most menial Goodman furnace troubleshooting maintenance jobs on the furnace, the homeowner should make sure that the unit is shut down completely. This goes for cleaning out the squirrel cage compartment, checking the reservoir and drainage traps, and sanding down or wiping down the thermal flame sensor. A qualified HVAC technician and installer should be contacted for any unresolved Goodman furnace troubleshooting problems.

Originally posted 2011-01-15 10:44:56.

Goodman Furnace Problems

The fact that Goodman furnace has a 10 year warranty on their parts is definitely a bonus for buyers who invest in a Goodman furnace. This may not be the case for homeowners that acquire an existing Goodman furnace with their newly purchased home.

One such homeowner was dismayed to hear from the Goodman furnace manufacturer that not having an invoice to claim the parts warranty leaves him out in the cold, when he began to experience Goodman furnace problems.

One particular homeowner had some Goodman furnace problems centered on the cycle of the unit. The plastic casing that housed the heath exchanger, called the flue collector box, was cracked, causing circuit board problems. Repairs for these furnace problems would have reached the $1000 dollar amount.

The HVAC contractor suggested that the homeowner invest in another Goodman furnace since the Goodman furnace was the builder’s model and more problems with the furnace would lead to more non-warranty covered repairs.

This dilemma causes one to stop and think about the ethics of the HVAC contractor when it comes to pushing the homeowner to purchase a newer furnace. The homeowner was in a fit over what to do about his furnace problems and queried several prices for a new Goodman furnace.

Another HVAC contractor stepped in to suggest the homeowner get a second opinion for his furnace problems before sinking more money into a newer Goodman furnace.

Another HAVC technician rallied with the fact that any poorly designed heating and cooling system will created repair problems down the road. He also pointed out that there are many lower quality furnaces on the market today that make Goodman furnace problems seem atypical.

About the warranty problem, he allowed that sometimes paperwork gets misplaced, but when owners of a unit have the paperwork, read the manuals and store the paperwork in a safe place.

The heat exchanger and problems with the ignition experiences seem to be a pattern with furnace problems. Some owners of Goodman furnaces reported similar problems with the mother board and wiring.

HVAC dealers and installer comments are leveled at the fact that Goodman furnace owners will avoid furnace problems if they spend as much time researching the HVAC installer as they do the Goodman furnace.

Experts in the HVAC field have a similar view of problematic installations of the furnaces, which they feel contributes to most Goodman furnace problems. Many of these HVAC installers have a general consensus that Goodman furnaces have stood the test of time and are very comparable in price and performance with other furnaces on the market.

Most of the HVAC installers and dealers agree that choosing the right installer and the right furnace company can mean the difference between furnace problems and a perfect unit.

While there are buyer reviews on Goodman furnaces that deal with sticking thermostats and cracked heating casings, the complaints that stood out the most with Goodman furnace problems was the feedback given when a problem arose.

Again, HVAC installers rallied their support of the Goodman furnaces and commented on the fact that if a qualified installer had installed the furnace, most of these problems would be non-existent.

Originally posted 2011-01-09 10:38:47.